Duets.fm Blog

Duets.fm is built around your safety and privacy. The app does not collect any personal information including phone number, contacts, texts, Apple ID or any other information on your device that is outside of this app.   The only information that duets.fm collects are  Your Smule ID (not the password) App usage Errors Rough location (at the city level).  Device/Operating system information The above information is needed for the app to perform its basic functions, bug fixes and improvements. You can also see what the app is approved to collect, from the App Store or the Play Store.  All this information is collected using Google analytics service, which encrypts the data before sending it to the server. Google stores the data and deletes it automatically after a few months. None of this data is shared with any third party.  The app asks permission to send notifications, but that is just to allow it to show the song being played, when the screen is locked. G...

There are two kinds of songs that add up to the total count of songs that you in your Smule profile.  The songs that you posted yourself (joins with others, solos, group songs) and the songs that others posted by joining your invites.  When you install Duets.fm, you would see at most 10,000 songs that you posted . For each invite within those 10,000 songs, you would see up to 10,000 joins from others. This 10,000 restriction is imposed by Smule.     This does not restrict the total songs in the app . Including others' joins to one's invites, there is no realistic limit on the total songs in this app.  This also does not restrict new songs that you post moving forward . The app will continue downloading them, even if you cross the 10,000 limit on the number of songs you post.  Here is a hypothetical scenario: Say, a singer joined Smule on 1/1/2013. She posted 2,000 songs from 1/1/2013 to 1/1/2017. These posts include both her joins with others’ and her ...

The first time you open the app, you have to go through a few steps for the app to set up your device with information about all your songs in Smule.  Before you start Please make sure that you are in a place with a good internet connection.  Entering your Smule ID The first step is to enter your Smule ID and accept the privacy policy and terms and conditions. The app checks that it is a valid Smule ID. Your Smule ID is what you see after the @ symbol on your profile.  Confirming your Smule ID In this step, the app ensures that you are the owner of the Smule ID that you entered. It asks you to enter a code in your Smule bio. This step ensures that others cannot use this app on your Smule account. Once you enter the code in your bio and click on confirm, you can remove the code from your Smule bio. The code is a random number generated each time someone tries to start using the app. So, even if anyone sees this code on your Smule bio, they cannot use this app on your accou...

Contextual help, also known as context-sensitive help provides help on the part of the app that you are currently interested in.  Duets.fm provides contextual help on each and every widget on the app, including drop downs, song images, singer images and each icon button that you see. To activate contextual help, press and hold anywhere on the app. You will see a popup with an explanation of how that widget works, what each icon means and other details.  These help messages also include overall information on how to play songs, search and other details. If any of the help information is not clear, please let us know.  For help on search, please see the articles on simple search and advanced search .